Refunds explained

At Project Pixel we aim to provide the best products and services possible, but if for some reason we do not deliver on our agreed scope of work we will organise a refund.

Some of our products and services require that you have certain things in place before we can deliver the service. In some cases with our maintenance services you will require a WordPress site. If you purchase one of these products by mistake we will organise a prompt refund.

For full details on our liability in terms of refunds please see our terms & conditions policy.

How the refunds process works

In order to organise a refund please contact us via email at or directly via phone on (02) 8003 5297. To allow for prompt processing please include your bank EFT details and we can organise the funds within 2-3 business days.

Contact Us

Contact us if you require further information on refunds and our policy.

We can also organise a free consultation if you would like to see how our solutions can help your business.

(02) 8003 5297